Last Tuesday night, a major power outage at USPTO headquarters resulted in damaged equipment that required the subsequent shutdown of many of their online and IT systems.
As we told you, sources had told us the damage would cause the outage to last through this past weekend. Our sources were correct.
The U.S. Patent & Trademark Office issued the following update last night (Sunday, December 27):
A major power outage at USPTO headquarters occurred Tuesday, December 22, resulting in damaged equipment that shutdown our IT systems. This includes our filing, searching and payment systems used by customers and examiners across the country.
Since the incident occurred, teams including USPTO employees, contractors, and third party service providers have been working around the clock to diligently repair damaged equipment and restore power. Systems are slowly being returned to service today with a goal of bringing all systems online and operational Monday morning, December 28.
Due to the extent of the damage to the systems that provide power to the USPTO’s data center, we know that work will continue for the next several days. Therefore, in order to keep systems protected and prevent damage, it is possible that some or all systems may need to be taken offline again.
We understand how critical these systems are for our customers, and our teams will continue to work around the clock to fully restore them as quickly as possible. Based upon the results and the stability of our operations, we will keep deadline flexibility in mind and will closely monitor operations and evaluate whether any additional “holiday notices” similar to the one issued last week covering December 22 to 24 are needed.
Further status updates will be issued on this page (www.uspto.gov/blog/ebiz/) as they become available, as well as on our Facebook (www.facebook.com/uspto.gov) and Twitter (www.twitter.com/uspto) accounts.
Thank you for your patience as we work to restore full service as soon as possible.